Sector
Manufacturers of medical machinery and equipment for healthcare facilities require highly reliable, safe, and monitorable equipment. With Awayter Connect, it is possible to monitor the performance of medical systems, hospital air conditioning, support equipment, and other healthcare devices in real time, ensuring efficiency and operational continuity in sensitive environments.
A manufacturer of electrotherapy, ultrasound, and laser equipment for physiotherapy seeks to minimize breakdowns to maintain a good brand reputation and minimize after-sales management and returns or repairs under warranty. Without real operating data, it is difficult to anticipate failures and assess whether an incident is due to a defect in the equipment or improper use. This lack of visibility complicates diagnosis and increases the costs associated with the warranty.
Awayter Connect monitors internal temperature, pressure, usage cycles, power supplied, electrical consumption, and system states in real time. Thanks to this continuous monitoring, the client can detect deviations and anomalous conditions before they generate a breakdown, thus reducing failures and repairs.
In the event of an incident, the traceable data history allows for an exact analysis of how the equipment has functioned, identification of the origin of the problem, and objective, rapid, and substantiated evaluation of the warranty.
Fewer breakdowns, fewer returns, and a much more agile and precise after-sales service. The manufacturer reduces warranty costs, improves the reliability of its equipment, and makes data-driven technical decisions, strengthening its value proposition and the confidence of its customers.
-30% in after-sales management
-25% in returns and greater product reliability
+50% more problems detected preventively
Are you a manufacturer of machinery for the healthcare sector?
